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Terms of Use

Last updated: September 24, 2024

Agreement

SuperSpeed plugin is developed, owned and provided by JollyPixelMedia, LLC, 8751 San Jose Blvd, Jacksonville, Florida 32217, USA.

This is a legal agreement between the person or organization (“Customer”, “Buyer” or “you”) agreeing to these Terms of Service (“Terms”) and the applicable SuperSpeed licensing entities (“JollyPixelMedia, LLC”, ”SuperSpeed ”, “Seller”, “us,” or “we”). By accepting these Terms, making a purchase, or using any Services provided by us, you represent that you are of legal age and have the authority to bind the Customer to the Order, these Terms, and any applicable Service Descriptions (collectively the “Agreement”).

License

SuperSpeed WordPress plugin is licensed under the GPL (GNU General Public License) version 2 or later. The full text of the license can be found at: https://www.gnu.org/licenses/gpl-2.0.html

Trademarks

The logos displayed on this Web Site are the property of SuperSpeed or other third parties. You are not permitted to use these Marks without the prior written consent of SuperSpeed or a third party that may own the logo.

Links to Third-Party Sites

This Web Site may contain links to third-party sites. Access to any other Internet site linked to this Web Site is at the user’s own risk, and we are not responsible for the accuracy or reliability of any information, data, opinions, advice or statements made on these sites.

We provide these links merely as a convenience, and including such links does not imply an endorsement.

License

Updates are available to customers who have purchased a SuperSpeed license in accordance with the license they have purchased. You may not share or resell access to your support license key.

An active license is required to download the plugin, and get updates. You won’t be able to use SuperSpeed when the license expires.

Automatically Renew Subscription

Your SuperSpeed license is valid for 1 year from the purchase date. An active license will grant you access to updates and new features. Licenses renew automatically after 1 year.

Your subscription can be cancelled at any time after the purchase. By cancelling, your license will not renew automatically and will expire 1 year after the purchase date. Once expired you will no longer receive product updates, nor new features. You may renew your license at any time to reactivate your subscription.

Delivery

After we have successfully processed your payment, you will receive an email with a link to your account on our Web Site, which offers, but is not limited to, access to the latest versions of the products associated with the purchased license to your license key and your payment history.

The email may take up to 1 hour to arrive but usually happens within minutes of placing the order. If you do not receive an email after this time period, please contact us.

Ownership

You may not claim intellectual or exclusive ownership rights to any of our products. All products are the property of JollyPixelMedia, LLC. They are provided “as is” without warranty of any kind, express or implied. We shall not be liable for any damages, including but not limited to, direct, indirect, special, incidental or consequential damages or losses that occur out of the use or inability to use our products.

License

Product updates are provided for a term of 1 year from the time of purchase. After 1 year the license will need to be renewed in order for the plugin installed on the website to continue functioning, and so that it continues receiving product updates.

The license key and support account are registered to the email address of the original purchaser. The original purchaser (license holder) retains the rights to the license and account even if the account/key is renewed or upgraded by another party.

License holders cannot distribute, freely giveaway, or resell their license key. The license is intended to be used on the license holder’s website. Client site usage is permitted in situations where the license holder maintains an ongoing relationship with the client as a consultant.

Refunds

We maintain a strict no-refund policy for all purchases. We encourage potential customers to thoroughly review our product information, documentation, and demo versions (if available) before making a purchase decision. Once a purchase is made, we do not offer refunds for any reason, including but not limited to:

  • Compatibility issues with your WordPress setup
  • Misunderstanding of product features or capabilities
  • Change of mind or project requirements

By making a purchase, you acknowledge and agree to this no-refund policy.

Email Notifications

We may occasionally send you email notifications related to your product license. These transactional emails may include notification of licensing changes, changes to our terms and conditions, license expiration notices and other transactional emails related to your purchase. By purchasing our products, you agree to receive these transactional emails.

Account Suspension

JollyPixelMedia, LLC reserves the right, at any time, to modify, suspend, or discontinue, temporarily or permanently, a license with or without notice. Reasons for account suspension may include, but are not limited to:

  1. Violation of these Terms of Use
  2. Unauthorized sharing or reselling of license keys
  3. Abusive behavior towards support staff
  4. Suspected fraudulent activity
  5. Non-payment or payment disputes

We will make reasonable efforts to notify you of any suspension and the reasons behind it. In case of temporary suspension, we may provide steps for reinstatement of the account.

Disputes

According to our refund policy, we do not process refunds. Opening a dispute (or case) against us will result in a permanent ban on all our products.

Warranty

Our WordPress plugins are guaranteed to function on a fresh installation of WordPress using the default WordPress theme. We do not guarantee they will function with all 3rd party plugins, themes or with all web browsers. We are not responsible for any plugin or theme compatibility conflicts that may occur. We are not responsible for any data loss that may occur as a result of installing this plugin.