Got Questions? We've Got Answers!

Frequently Asked Questions

Most Common

Q: Is it safe to install SuperSpeed on my live site?
A: While a staging site is always a good practice, SuperSpeed can be safely installed on a live site. Our plugin doesn’t make any irreversible changes to your site.

Q: Does SuperSpeed work for sites with heavy traffic?
A: Absolutely. SuperSpeed is designed to handle high-traffic sites efficiently. In fact, its improvements become even more impactful as traffic increases, helping maintain fast load times during peak periods.

Q: Do I need technical knowledge to use SuperSpeed?
A: Not at all. SuperSpeed is designed for users of all skill levels. We offer an intuitive interface, non-technical explanations, and suggested settings.

Q: What if SuperSpeed conflicts with my other plugins?
A: SuperSpeed Seamlessly integrates with Elementor, WooCommerce, and other popular themes and plugins. In the unlikely event of a conflict, you can easily deactivate specific features or the entire plugin without any lasting effects.

Q: Can I use SuperSpeed on multiple sites?
A: No, for now, each site requires a separate license.

Q: Will SuperSpeed affect my site’s content or layout?
A: No, SuperSpeed maximizes your site’s performance without altering its appearance or content.

Q: How does SuperSpeed handle dynamic content like shopping carts?
A: SuperSpeed does not cause issues with shopping carts or other type of dynamic content.

Q: Will it interfere with my checkout process or payment gateways?
A: No, SuperSpeed is designed to not interfere with any processes, including regular and highly-critical functions, always ensuring uninterrupted operation.

Q: How often is SuperSpeed updated?
A: We regularly update SuperSpeed to ensure compatibility with the latest WordPress versions and web technologies. Updates also include enhancements and new features.

Pricing Questions

Q: Do you offer a money-back guarantee?
A: Given the incredibly low price point, I can’t provide refunds. However, I encourage you to take advantage of the 14-day free trial to experience SuperSpeed’s power firsthand before purchasing.

Q: Is customer support included?
A: To maintain this unbeatable pricing as a solo developer, direct support isn’t available. But don’t worry! I’ve created intuitive tooltips and suggested configurations to help you get the most out of SuperSpeed. Soon, you can look forward to a comprehensive documentation, vibrant community forum for user discussions and expert tips, as well as video tutorials.

Q: Will the price increase in the future?
A: As I introduce new cutting-edge features, the price will likely rise. By securing your license now, you lock in the current low price for a whole year, while receiving all updates and enhancements.

Q: Can I use SuperSpeed across multiple websites?
A: Each SuperSpeed license covers one website. For professionals managing multiple sites, simply purchase a separate license for each project to ensure optimal performance across your entire portfolio.

Q: How does SuperSpeed stack up against free alternatives?
A: While free plugins may offer basic optimizations, I’ve developed SuperSpeed from the ground up, creating innovative solutions along the way, which exceed results of other professional-grade plugins. It’s the tool of choice for SEO experts and web development agencies, offering comprehensive features and exceptional performance that free alternatives simply can’t match.

Contact Questions

Q: How fast can I expect a response?
A: I’m as committed to speedy replies as I am to speedy websites. Expect to hear back within 1-2 business days, though it might take a tad longer during busy periods or product launches.

Q: Do you offer phone support?
A: While I’d love a SuperSpeed hotline, the contact form above is the best way to reach me. It helps me track and respond to your queries efficiently.

Q: I’m having a technical issue. What details should I include?
A: The more, the merrier! Please share your website URL, WordPress version, theme, any error messages, and screenshots. If possible, create log in credential for me. It’s like giving me a high-powered microscope to diagnose the issue.

Q: Can I request a feature that would make SuperSpeed even more super?
A: Absolutely! Your ideas are the nitrous oxide in SuperSpeed’s engine. While I can’t promise to implement every suggestion, your feedback is gold in shaping our roadmap.

Q: Where can I find the SuperSpeed user manual?
A: I’m currently crafting a comprehensive guide worthy of SuperSpeed’s capabilities. In the meantime, our intuitive interface and helpful tooltips should keep you zooming along.

Additional Questions

Q: Can I try before I buy?
A: Yes, we offer a 14-day free trial, allowing you to experience SuperSpeed's benefits before committing to a purchase. No signup or credit card required.

Q: How much can SuperSpeed improve my site's speed?
A: The SuperSpeed plugin was designed with one goal in mind – to get any website to score 90+ on mobile, on Google Page Speed Insights. However, it does not cache pages. You also will need to use a caching plugin, like: LiteSpeed (LiteSpeed server), Breeze (Nginx server), or WP Super Cache (Apache server). Do not use any optimization options from these or other plugins to avoid conflicts or duplicating the code.

Q: How does SuperSpeed compare to other speed optimization plugins?
A: SuperSpeed offers highly advanced solutions, and new patent-pending tools that deliver far better results. It comes with, both automatic settings (for beginners), and granular control (for experts), and an easy-to-use, intuitive interface.

Q: Can I customize SuperSpeed's optimization rules?
A: Yes, SuperSpeed offers advanced customization options for experienced users who want to fine-tune their optimization settings. However, the default settings work great for most sites.

Q: How does SuperSpeed impact Core Web Vitals scores?
A: By reducing the amount and size of the files the server needs to send on initial page load, like CSS and JS files, images and video, along with preloading subsequent pages, once the user is on the website, SuperSpeed greatly reduces the measured metrics, achieving "Good" ratings across all Core Web Vitals.

Q: Can SuperSpeed help improve my SEO rankings?
A: Yes, by enhancing site speed and Core Web Vitals scores, SuperSpeed helps boost your site's visibility in search results.

Q: Can SuperSpeed help my local SEO efforts?
A: Yes, by improving overall site speed and mobile performance, SuperSpeed can boost your local SEO efforts, particularly in 'near me' searches and Google Maps rankings.

Q: Does SuperSpeed help with mobile-first indexing?
A: Absolutely. SuperSpeed's optimizations are primarily designed for improving performance on mobile, which is crucial for mobile-first indexing. It helps ensure your site performs excellently on all devices.

Q: Will SuperSpeed slow down my site during installation?
A: No. SuperSpeed is installed seamlessly in the background and won't impact your site's performance during setup.

Q: Is it safe to use on my live site?
A: Yes, SuperSpeed is designed to be safe for live sites. There are convenient options for disabling setting clusters, for quick and easy debugging. The plugin doesn't add or remove any code, files, or media. If disabled or deleted, it doesn't leave any of it's code behind.

Q: How much time will I need to spend on maintenance after installation?
A: Very little. Once set up, SuperSpeed works autonomously. New pages, posts, or products will be automatically optimized.

Q: Will it slow down my site's admin area?
A: No, SuperSpeed is designed to optimize your public-facing pages without impacting the performance of your admin area. Also, unlike most plugins, SuperSpeed only loads it's CSS and JS files on it's settings pages, has highly optimized PHP, and only loads database items when and where they are required.

Q: Will SuperSpeed affect my site's content or layout?
A: No, SuperSpeed optimizes your site's performance without altering its appearance or content.

Q: Does SuperSpeed work for sites with heavy traffic?
A: Absolutely. SuperSpeed is designed to handle high-traffic sites efficiently. In fact, its optimizations become even more impactful as traffic increases, helping maintain fast load times during peak periods.

Q: Can SuperSpeed optimize product images without loss of quality?
A: Yes, SuperSpeed uses advanced image optimization techniques to significantly reduce file sizes without noticeable quality loss. It also offers options to adjust image quality, allowing websites to fine-tune optimization based on their specific requirements.

Q: Does SuperSpeed use a CDN to optimize images?
A: No, all optimization is handlined locally on your server. This improves speed, keeps the site GDPR compliant, and reduces running costs.

Q: Can I use a CDN with SuperSpeed?
A: Yes, you may use any CDN to further improve page load times across the globe, and reduce bandwidth.

Q: How does SuperSpeed handle minification and concatenation?
A: Since most developers minify their CSS and JS files, SuperSpeed avoids repeating the process unnecessarily, and does not offer this function. However, SuperSpeed has the option to generate a single file of Used CSS, which is minified. When this file is loaded, most, though usually all other CSS files can be removed. This reduces HTTP requests and speeds up CSS parsing, significantly improving load times.

Q: How does SuperSpeed handle dynamic content like shopping carts?
A: SuperSpeed does not cause issues with shopping carts or other type of dynamic content.

Q: Will it interfere with my checkout process or payment gateways?
A: No, SuperSpeed is designed to not interfere with any processes, including regular and highly-critical functions, always ensuring uninterrupted operation.

Q: Is SuperSpeed GDPR compliant?
A: Yes, SuperSpeed is fully GDPR compliant. We take data privacy seriously and ensure all our processes adhere to GDPR regulations.

Q: Can I rollback changes if I'm not satisfied?
A: Create a backup of your website before preforming updates to any plugin or theme. This allows you to revert to a previous state if you're unsatisfied with any changes.

Q: What kind of support do you offer?
A: For now, we only offer community support through our Facebook group. Soon, there will be a public forum, YouTube channel, and explainer articles.

Q: Is there a money-back guarantee?
A: No, do to our low pricing, and proven success, we currently don't offer a money-back guarantee.

Q: How does billing work? Can I cancel anytime?
A: We offer only a single annual billing option. You can cancel your subscription at any time.

Q: Can I use SuperSpeed on multiple sites?
A: No, for now, each site requires a separate license.

Q: Can I use SuperSpeed with Squarespace, Wix, Webflow, or Shopify?
A: No. Currently, SuperSpeed can only be installed, and used on WordPress sites.